Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. More details about types of subscriptions available, please consult our dedicated Subscribe & Save page.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. You can make changes to the form of payment for upcoming subscriptions from your customer profile.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it before the auto-renewal date from your customer profile.

There are no additional fees, no minimum purchase and you can cancel your subscription any time. If you wish to make changes to the delivery frequency, roast type, size of bag, payment type, or if you wish to pause or cancel your subscription, you will be able to do so from your customer profile at any time! And the best part is, when you sign up for the American Way Coffee Club, you will earn points for every purchase which you can redeem for discounts!
See our returns policy for more details on returns and refunds.

The subscribe & save offer is available on all coffee products and can be selected as a purchase option underneath the size & grind selection. If you have any questions, comments or feedback then please contact us by using the chat function on our website (bottom right corner of this screen), or alternatively send us a message through the Contact Us page.