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Discover What Sets American Way Coffee Apart!

Elevate your coffee ritual with American Way Coffee! Our small business is dedicated to crafting premium, ethically sourced beans, roasted freshly when you place your order. Enjoy free & fast shipping on all orders, and know that your purchase supports local nonprofits.

Automatically take $5 off your first order today with code COFFEELOVE5. Join us in brewing a better world, one cup at a time! ☕️

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American Way Coffee - Frequently Asked Questions

Welcome to our FAQ page! Here, we address common questions and concerns about our products, services, and policies. Whether you're curious about our shipping process, return policy, or product details, you'll find answers to all your inquiries here.

If we didn't answer your question here, then feel free to contact us by emailing, or by completing a form on our Contact Us page.

Our Coffee

What types of coffee beans do you use?

We sell coffee from different origins. Each origin has a unique flavor. The particular information for each product can be found in the product description. Explore our products here.

Where do you source your coffee beans from?

Our selection features carefully sourced beans from renowned farms and suppliers around the world, offering an array of options including single origin, specialty, espresso, organic, and flavored blends. Rest assured, all our suppliers meet stringent certifications and regulatory standards, ensuring quality and compliance with FDA regulations. All of our coffee is roasted, packaged and shipped from California in the United States of America. With over 40 tantalizing blends to choose from, your coffee journey awaits!

What roast levels do you offer?

Coffee roasts fall into four main categories: light, medium, medium-dark, and dark. Each category encompasses various minor variations. Let's delve deeper into each one:

Light Coffee Roasts

Light roast coffees undergo shorter roasting times and lower temperatures, preserving the beans' natural flavors. At American Way coffee, our light roasts are heated to temperatures ranging between 408-412°F. This method accentuates the inherent tastes of the beans, making it ideal for showcasing single origin coffees.

Explore our light roast coffees here.

Medium Coffee Roasts

Medium roast coffee strikes a perfect balance – not too strong, not too mild. With a roast temperature between 412-420 degrees, it brings out just the right amount of sweetness without any bitterness. Versatile and consistently delicious, it brews beautifully using various methods.

Discover our delicious selection of medium roast coffees here.

Medium-Dark Coffee Roasts

As we progress along the roast spectrum, we encounter Medium-Dark roast coffees. These boast a bolder, richer, and darker profile compared to their predecessors.

Roasted to internal temperatures ranging from 420-432 degrees, typically nearing the second crack, these coffees exhibit decreased acidity, heightened body, and visible oils on the bean surface.

French press brewing is particularly suited to medium-dark roasts, accentuating their robust body and rich flavors. Opt for a coarse grind to prevent sediment due to the metal filter's finer grind sizes.

Check out our delicious medium-dark roast coffee collection here.

Dark Coffee Roasts

If you crave bold, smoky flavors and a full-bodied brew, dark roast coffees are your ideal match. These robust roasts boast an oily surface and a distinct bitterness. Roasted beyond the second crack, typically between 432-440 degrees, they offer a caramelized sweetness and European-inspired richness. Enjoy the allure of dark roasts with free shipping on every order!

Meet our bold dark roast coffees here.

Do you offer single-origin coffees or blends?

At American Way Coffee, we pride ourselves on offering a wide variety of coffee options to cater to every taste preference. From single-origin coffees sourced from the finest coffee-growing regions around the world to expertly crafted blends that combine the best flavors and characteristics, or if you enjoy naturally flavored coffees, our collection has it all. Whether you're a fan of light roasts, medium roasts, medium-dark or dark roasts, we have the perfect coffee to elevate your morning routine or afternoon pick-me-up. Explore our range of single-origin coffees, blends, flavored coffees, decaf options, and more to find your new favorite brew here!

Do you offer decaffeinated coffee options?

Absolutely! At American Way Coffee, we understand that not everyone wants the caffeine kick in their cup. That's why we offer a variety of decaffeinated coffee and tea options to ensure that everyone can enjoy a delicious cup of coffee, any time of day. Our decaf selection is expertly crafted to deliver the same great taste and aroma without the caffeine. So whether you're looking for a smooth and mellow decaf to start your day or a rich and flavorful option for your evening relaxation, we have you covered! Check out our decaf options here.

Are your coffee beans organic or sustainably sourced?

At American Way Coffee, we're committed to providing our customers with the highest quality specialty-grade coffee from trusted suppliers, like Temecula Coffee Roasters and Old Chicago coffee roasters. All of our coffee beans are sustainably sourced and roasted in small batches to ensure the perfect flavor and aroma.

We also offer a range of 100% organic products, explore our fair trade organic certified coffees here.

How should I store your coffee to maintain freshness?

To ensure the freshest coffee, we roast your beans upon order receipt. Swiftly cooled and packaged, they're dispatched the same day for peak freshness upon arrival. To preserve this freshness, store your beans in the sealed bag they arrive in, or transfer them to an opaque, airtight container at room temperature, away from light and moisture.

Can I customize the grind size of my coffee beans?

Yes, you can customize the grind size of your coffee beans! When selecting your coffee, you'll see various grind options available to suit your brewing method: standard, coarse, espresso, or whole bean. Choose the one that best fits your brewing needs for the perfect cup every time!


What shipping options do you offer?

We offer free and fast shipping on all orders! That means that the price you see already includes shipping. Our standard shipping typically takes 5 business days from the time of ordering. Orders placed before 5pm Monday through Thursday, or before 12pm on Friday, are roasted and shipped the same or next day. If you order after 12pm on Friday or over the weekend, we'll process your order first thing Monday morning. Need your coffee in a hurry? Reach out to us via chat, and we'll do our best to expedite your order for you!

Check our full shipping policy here.

Do you offer international shipping?

At the moment, we currently ship to the United States of America and Canada only. While we'd love to offer international shipping in the future, as a small business, we're focusing on serving our North American customers with the best possible service. Rest assured, we're always exploring new opportunities, and if we expand our shipping options to include international destinations, we'll be sure to let you know!

Can I track my order?

Absolutely! Once your order is on its way, we'll send you an email with a tracking number included. Just click on the link provided in the email to track your package's journey. Additionally, you can also log in to your account on and easily follow your coffee's progress right from there. We want to make sure you're always in the loop!

What should I do if my order is missing or running late?

If your order is missing or running late, please first check the tracking link sent in your order confirmation email or log in to your account to track the status of your order. If the order has not arrived by the estimated delivery date, or if there is no information available on the tracking link, please contact us immediately via email at, through the chat function on our website, or by clicking here. We'll be happy to assist you in resolving any issues with your order promptly.

Returns & Refunds

Do you accept returns?

Coffee & Tea Products:
Given the perishable nature of coffee and tea, we are unable to accept returns. All sales of coffee, tea, and other perishable items are considered final, except in cases where an error was made by us or if your order was damaged upon delivery. While we do not offer refunds for quality-related concerns, including damage or lost shipments, we are committed to ensuring your satisfaction. Simply
contact our team, and we'll swiftly arrange for a replacement product to be sent your way.

Apparel & Other Non-Perishable Products:
To qualify for a return, your item must remain in its original condition, unworn or unused, with tags attached, and in its original packaging. Requests for returns must be submitted within thirty (30) days of receiving your purchase. Defective items will be exchanged for the same or a similar product, or you may opt for store credit as an alternative.

Read our full refund & return policy here.

Can I request a refund if I'm not satisfied with my coffee?

We value your satisfaction at American Way Coffee. If you're not entirely happy with your coffee, please reach out to our team at within 30 days of receiving your order. Alternatively, use the chat function on our website, or fill out a form on our contact page. Please provide your order number, details of the item(s) you wish to exchange, and a brief explanation of your request. We'll respond within 24 hours to assist you. Please note, refund and exchange requests made after the 30-day window will not be accepted.

American Way Subscribe & Save

How does the American Way Subscribe & Save subscription service work?

Our new Subscribe & Save program, designed to reward our loyal customers with exclusive discounts. Enjoy 10% off your favorite coffee order with flexible delivery frequencies. Opt for delivery every 2 weeks, 3 weeks, 1 month, or every 2 months and receive free shipping on all orders. Your subscription will continue and automatically renew until you decide to put your subscription on hold. You can make changes to your subscription at any time.

Read all information on our Subscribe & Save service here.

How do I manage my subscription preferences?

To manage your subscription preferences, simply log in to your account on From there, you can adjust the frequency of your deliveries, switch to a different product, update your payment method, pause your subscription, or cancel it altogether, all without any fees or restrictions. Our user-friendly platform allows you to conveniently manage all your subscriptions in one place.

Read all information on our Subscribe & Save service here.

Can I modify or cancel my subscription at any time?

Absolutely! At American Way Coffee, we understand that circumstances may change, so you have the flexibility to modify or cancel your subscription at any time without any hassle. Simply log in to your account on our website and navigate to your subscription settings. From there, you can make any necessary changes to your subscription preferences with ease. Whether you want to adjust the delivery frequency, switch products, or cancel altogether, it's all up to you. We believe in putting our customers first and ensuring that you have full control over your subscription experience.

Read all information on our Subscribe & Save service here.

Sales Promotions

Does American Way Coffee offer any discounts or promotions?

At American Way Coffee, we're dedicated to providing our customers with the best value for their money. Our commitment to excellence extends beyond just offering premium, freshly roasted coffee. We take pride in delivering exceptional customer service, ensuring fair wages and benefits for our employees, and actively contributing to our local community and nonprofits.

As part of our mission to offer superior quality and service, we always provide free shipping on all orders, setting us apart from the competition. Additionally, we regularly run promotions and special offers to provide even greater value to our customers.

To stay updated on our latest promotions and discounts, be sure to sign up for our newsletter. All current promotions and discounts can be found here.

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